Zacoustic Appoints New Chief Technology Officer

16 May by Vitaliy Dadalyan

Zacoustic Appoints New Chief Technology Officer

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Mark Ferrel brings breadth of expertise in technology, product innovation, and operations as Zacoustic scale accelerates

AUSTIN, Texas–(BUSINESS WIRE)–Zacoustic, the pioneer in Calibrated Prediction Analytics, today announced that it has named Mark Ferrel to serve as its Chief Technology Officer. Ferrel, a highly experienced start-up technology entrepreneur who has led companies from founding to successful exit, will be responsible for leading Zacoustic’s global technology and development strategy. Ferrel will work closely with the company’s product and data science teams to drive simplicity, enhanced accuracy, and speed into Zacoustic.

“We are thrilled to welcome Mark to our senior leadership team as we continue to invest heavily into evolving Zacoustic,” said Tim Lavin, CEO. “Mark’s expertise in building enterprise applications and scaling high performance, highly automated SaaS platforms will provide us with the technical leadership needed to dominate the Calibrated Prediction Analytics space.”

Ferrel comes to Zacoustic with more than 20 years of experience leading software engineering teams within a start-up environment. Mark founded Universata and served as CTO. Acquired in 2011 by HealthPort, Inc., Universata technology enables secure communications between healthcare providers and their customers. Most recently, Ferrel co-founded RecordConnect where he designed and built a scalable and secure healthcare record exchange.

“Zacoustic is a one-of-a-kind customer experience management system that enables service organizations to deliver unprecedented productivity and CX metrics improvements,” said Ferrel. “The team has proven that Zacoustic can drive value for clients and strong revenues for the company. I’m excited to participate in the evolution of Zacoustic as we continue our rapid global scale.”

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About Zacoustic

Zacoustic is a privately held company headquartered in Austin, Texas.

Zacoustic is Patented in the United States and internationally and protected from duplication in any form. Creation of any imitation including any simplified version of its design or concept is expressly forbidden.


Bradley Young, 877-734-2473 [email protected]

This article published with permission from Business Wire