The Aftermarket in 2016: A Review
The truck parts and service aftermarket has grown to $107 billion, according to MacKay & Co., and as a result it is getting a great deal of attention. In 2016 there seemed to be a big focus on parts, alliances and training with other issues like DPFs, remanufacturing and some innovative ways to deal with the technician shortage also getting some play.
Here’s a closer look at some of the key aftermarket concerns in 2016.
Parts confusion reigns.
Fleets have myriad options when it comes to selecting parts for their vehicles. From private label to all makes to price point to aftermarket replacement things can get confusing when a truck is down and a part is needed for a repair. Worse yet, it can be very difficult to determine exactly whose part is actually in the box. Experts advise fleets to continually evaluate the requirement of the part based on the application it is needed in. Partnering with the right supplier — be it dealer or independent distributor — should provide fleet managers with the assurance they need that they are getting the part that will serve them best.
Efforts underway to improve parts availability.
All too often the focus of a repair is getting a truck assessed rapidly, with less attention paid to whether or not parts are in stock and available. In 2016 several OEMs as well dealers and distributors began initiatives to get parts closer to the customer. Daimler Trucks North America, Paccar Parts and Hino all opened new parts distribution centers in 2016. According to Daimler, the new PDC was part of a “multifaceted plan to improve parts availability.” Stone Truck Parts in Garner, N.C., a member of HDA Truck Pride, moved into a 75,000-square-foot facility that “allows us to have the right parts in stock for [our …Read the rest of this story
