Beyond warranty: Understanding policy adjustments

The Business Dictionary defines warranty as: a legally binding assurance that a good or service, is among other things, (1) fit for use as represented, (2) free from defective material and workmanship, (3) meets statutory and/or other specifications. A warranty describes the conditions under, and period during, which the producer or vendor will repair, replace or otherwise compensate for the defective item without cost to the buyer or user.
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