Digital Federal Credit Union Partners with Payrailz to Offer Members Seamless, Unified Payment Experience
-Top twenty credit union chooses payments powered by smart payments
provider-
GLASTONBURY, Conn.–(BUSINESS WIRE)–Payrailz,
a digital payments company offering secure, smarter and more engaging
payment experiences to banks and credit unions, announced that Digital
Federal Credit Union, a top 20 credit
union nationwide with over $8 billion in assets, will now offer its full
suite and platform of payment services.
Through this partnership, Digital Federal Credit Union’s more than
700,000 members throughout the United States will have access to a
single platform that provides a seamless member experience for bill pay,
bill negotiation, P2P and A2A services delivered seamlessly across all
access points. Half of DCU’s members do not use a DCU branch and instead
access their accounts digitally, over the phone, at ATMs or at shared
branch locations, further reinforcing DCU’s need for an innovative yet
unified user experience.
“We value simplifying our member’s lives by providing the best services
to them and creating the best experiences for the more than 500,000
digital payments and transfers that happen each month,” said Gereen
Langmeyer, Manager of Digital Channels at Digital Federal Credit Union.
“We are excited to partner with Payrailz because the company shares our
goals of offering enhanced and innovative digital services backed by a
strong service commitment through its breadth of member focused payments
capabilities.”
Payrailz’s technology draws inspiration from other industries that have
leveraged advancements in technology and artificial intelligence to meet
the growing demand to automate tasks for users. Payrailz believes the
industry is ready for a “do it for me” solution to better manage their
payment needs and has built a powerful engine driven by predictive and
proactive smart technology to create value added experiences.
“We are honored that Digital Federal Credit Union, the largest credit
union in New England, has selected us as their payments service provider
of choice to offer its vast member base a smarter and more engaging
payments experience,” said Fran Duggan, CEO of Payrailz. “DCU fully
embraces the current and future needs of its members, and we eagerly
wait to see it build on its already solid industry reputation by having
yet another tool at its disposal to better serve its members.”
Digital Federal Credit Union has an in-house innovation department
dedicated to mobile and online banking development and partnered with
Payrailz to leverage its modern technology infrastructure to gain
specialized expertise in payments, including its sophisticated smart
payments routing, artificial intelligence and real-time payments
capability with a focus on adding value throughout the member’s payment
experience. This decision allows Payrailz’ technology to offer DCU
members a full range of innovative payments services that meets the
needs of today and the innovation of tomorrow.
About Digital Federal Credit Union
Digital Federal Credit Union is the largest credit union in New England,
the tenth largest in the United States based on member accounts, and the
14th largest in the United States based on its more than $8 billion in
assets. Chartered in 1979 for employees of Digital Equipment
Corporation, Digital Federal Credit Union currently operates 22
full-service branches and serves more than 700,000 members in all 50
states. DCU offers a full range of financial services to consumers and
businesses. For additional information, visit www.dcu.org.
About Payrailz
Payrailz is a digital payments company offering advanced payment
services to banks and credit unions. In a society that increasingly has
become focused on a “do it for me” culture, Payrailz’s smart technology
makes the difference. Payrailz creates smarter payment experiences for
the financial services industry that are predictive and more engaging
than currently available alternatives. Financial institutions can
confidently embrace Payrailz’s cloud-based technology engine, including
AI, dynamic workflow, open data exchange, and a robust SDK to offer
unique payment solutions to their customers. Payrailz helps financial
institutions meet the payment expectations of today and the payment
innovation needs of tomorrow. For more information, visit www.payrailz.com,
follow them on Twitter @Payrailz,
Facebook
or LinkedIn,
or contact Mickey Goldwasser at 860.430.9245.
Contacts
MEDIA CONTACT:
Debbie Rayburn
678-781-7220
[email protected]
Payrailz
CONTACT:
Mickey Goldwasser
860-430-9245
[email protected]