The fine art of warranty claims negotiation
Warranties are pretty straightforward. Something is covered for 5 years/500,000 miles or 2 years/250,000 miles. Simple, right?
Perhaps. But what happens when a part fails just after the warranty period? Or if something doesn’t perform as advertised as a result of another component failing? That is a gray area and a time when having good information, good recordkeeping and a good maintenance program is invaluable.
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Source:: http://fleetowner.com/ideaxchange/fine-art-warranty-claims-negotiation
