I haven't been inside a Sears store for more than 10 years, until Thursday, June 22. And, wow, did I learn a lot. Mainly, I came away with a better understanding of why Sears Holdings Corp. (SHLD) is closing an additional 20 stores on top of the 245 it already planned to shutter. And why it has failed to turn a profit in 29 out of the last 37 quarters and seen same-store sales decline in 11 of the past 12 quarters. I observed alienating treatment of a loyal customer at the store in Jersey City, N.J., which was also messy and uninviting inside. When I came upon customer Stephanie Rosso, a resident of Jersey City, she was struggling with four employees to get a simple return transaction completed
"An investment in our company from one of history’s most admired investors represents a vote of confidence in our experienced leadership team and an affirmation of our profit-center real estate investment and management approach," said Christopher Holk, Store Capital's CEO.
You're not the boss. You know that. But guess what? That doesn't mean you can't be a leader — even to your boss. Here's the thing: "Your boss wants to see you act as a leader," millennial career expert Jill Jacinto says. And just one (very important) reason why is because "your boss wants to know you have what it takes to manage a project or team before he or she considers you for a promotion," Jacinto explains. Or, as Brooks Harper, career speaker and author of "Why Should We Hire You," points out, "it's important to remember that every day is an interview. Every day you are interviewing for your next merit increase or possible promotion. Employing your leadership skills in the right manner