SOUTHAMPTON, Pa.–(BUSINESS WIRE)–Relocation Movers’ Services, Inc. [RMS] is proud to announce they have received the Circle of Excellence Award from Aires. The award was presented to RMS by Aires for achieving top level service delivery scores for Aires customers for the 2022 calendar year.
Aires President Joleen Lauffer and Aires team, says “Our independence and performance-based model means we are free to work with the best partners around the world. As a preferred and strategic partner to Aires, this means that Relocation Movers Services, Inc. has consistently performed at or above expectations. We are grateful for your commitment to service excellence and ongoing support.”
“Our customer service team understands that successful communications are KEY to a successful relocation. We strive to raise that bar every year with new technologies and innovations to enhance the client experience. Customer service recognition in ANY industry is a rare tribute, so being honored with the Circle of Excellence award from Aires is especially meaningful to our entire team of dedicated Customer Service Representatives,” said Kevin Backhus, President & CEO of RMS.
As one of the nation’s leading third party service providers, RMS has been in business for 29 years. From appliance service and custom crating, to furniture, fitness equipment and complete household setup with cleaning and closet organization. Every RMS project is tracked and monitored by customer service coordinators from inception to completion. RMS utilizes advanced tracking systems with online interfaces for ordering, review and data integration. “No Service Too Large, No Detail Too Small” remains the RMS corporate mission – and was clearly delivered to last year’s Aires relocation transferees.
Aires delivers best-in-class global and domestic relocation solutions and mobility program management. Having been recognized by The Forum for Expatriate Management, the Better Business Bureau, and the Stevie Awards for organic growth methodology, excellent client/vendor partnerships, and leading-edge proprietary technology, Aires focuses on people, process, and technology to deliver world-class service.
Relocation Movers’ Services Inc.
Kevin Backhus, 1-800-490-7356